Inside Tylko

May 12, 2020

The Tylko Model: Meet the Future of Furniture Shopping

6 min. read on:

We’ve been selling furniture online for almost five years now, driven by a clear goal: to offer a fun, seamless and direct buying experience that puts you, the customer, first.

As the world becomes ever more complex and unclear, we understand that simplicity is key. It’s at the very heart of everything we do at Tylko. We also know that each purchase you make right now will be a carefully considered one. With that in mind, we’d love to walk you through our system. Curious as to how it all works? Say hello to the Tylko Model in seven steps:

1. Anytime Online Design

We’re open 24 hours a day, 7 days a week. Tylko’s online design tools are always ready to help create your dream furniture, down to the centimetre. Our online configurator and Tylko augmented reality app offer millions (yes, millions!) of options across colour, size, finish and use. Whether inspiration strikes in the middle of the night or mid-spring clean, Tylko is on hand to get you started from the comfort of your home.

2. Fast & Friendly Customer Support

We know buying furniture is a big deal. That’s why we’re here to help you every step of the way. Our highly trained Tylko Experience Team manages over 150 conversations a day over email, web-chat and phone, while our social media teams and online Tylko Journal are here to keep you informed and entertained. We love to talk, so no matter the query, comment or question, we’re just a click or call away – get in touch.

3. Personalised Storage Made Simple

Making the most of where we live is more essential than ever but for Tylko, maximising the potential of our homes has always been a priority. Tylko shelves are all about smart organisation for the long-term, beautiful, functional furniture that allows you to focus on the things that matter. Whether it’s a full-wall bookshelf or a compact shoe cupboard – we’ve got you covered.

4. On-Demand Production

Tylko manufactures only what’s needed. No waste, no warehouses full of stock. Each high-quality shelf we produce has an assigned home. By avoiding showrooms and wholesaling, we’ve streamlined the entire process, sending our shelves direct from our factory where increased safety precautions have been introduced.

5. Safe & Secure Free Home Delivery

From our factory to your front door –  it’s that simple. We ship our shelving across Europe fast and free using a trusted team of trained professionals who know our delivery system inside out. As soon as your creation is ready, it’s carefully packed in easy to manage boxes and delivered directly, no pick up points, no contact (if requested) and no hidden shipping charges.

6. Easy Click-in Assembly

Assembly is equally simple. Your bespoke shelving arrives in flat-pack boxes, each component colour-coded, clicking simply into place. A personalised manual makes building a breeze and, keeping the future in mind, we’ve created a system that’s as easy to disassemble as assemble, making moving hassle-free.

7. The ‘100 days to fall in Love’ Guarantee

Detail is everything at Tylko and we always go the extra mile to ensure that both our product and our service exceeds your expectations. We’re sure it’ll be love at first sight but, if for any reason you’re not completely happy, our shelving comes with a no questions asked 100-day return policy for peace of mind.


Head to now and start designing your ideal storage system. Calming, clutter-free space you’ll be happy to spend time in is just a click away.